Your refrigerator is included in this recall.

What are my next steps?

  1. Stop using the product on settings AUTO or BATTERY immediately.

    NOTE: it is perfectly safe to continue using your product when parked, on either gas or AC.
    Select  either GAS or AC with the control knob. 
    Do not select AUTO or BATTERY 

  2. Contact your nearest Dometic Service Agent to arrange for fitment of a replacement wiring loom free of charge. Complete the form below to find your nearest Service Agent

In case you have problems locating an agent nearby, please call 1800 21 21 21 for assistance.

If you think there may be a recalled model in an RV or caravan you have sold...

If you think you may have had one of the recalled models described above and have since sold your RV or caravan, Dometic would greatly appreciate if you provide the name and address of the new owner, dealer, service center, or whomever has possession now, by calling 1800 21 21 21 or by sending an email to qldservice@dometic.com.au.